VI Communication Services’ next generation Caller ID Name (CNAM) service delivers the best value to your subscribers giving them the confidence in answering their phone calls, without suspicion of fraud or spam.
Our CNAM service includes robocall mitigation. By leveraging behavioral analytics, caller authentication and verification, our service detects if an inbound call to you, the service provider, is fraudulent and allows you to protect your subscribers.
For every inbound call, our service sends you a fraud score from 0 to 100 for suspicion of fraud, along with a pre-pended caller ID name to let you know when the call is spam. You can also choose to keep the original caller ID if you want too! With this information, you can protect your subscribers by notifying them of suspicious calls and also block those calls.